Cancellation Policy

Right of withdrawal for consumers

Consumers have the right of withdrawal according to the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither related to their commercial nor their independent professional activity:

Cancellation Policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without providing any reason.
Die Widerrufsfrist beträgt vierzehn Tage, ab dem Tag des Vertragsabschlusses.

To exercise your right of withdrawal, you must inform us

FIMFIO
Sarah Grobe
Falkstraße 91
D-47058 Duisburg
E-Mail info@fimfio.com

of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached withdrawal form for this purpose, but it is not mandatory

To meet the withdrawal deadline, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the withdrawal period expires.

Sample withdrawal form

(If you wish to withdraw from the contract, please fill out this form and return it.)

To :
FIMFIO
Sarah Grobe
Falkstraße 91
D-47058 Duisburg
E-Mail info@fimfio.com

I/We hereby withdraw from the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service (*)

_____________________________________________________

Ordered on (*)/received on (*)

__________________

Name of the consumer(s)

_____________________________________________________

Address of the consumer(s)

_____________________________________________________

Signature of the consumer(s) (only if notified on paper)

__________________

Date

__________________

(*) Cross out what does not apply.

Consequences of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you without delay and no later than fourteen days from the day we receive the notification of the withdrawal from this contract. For this reimbursement, we will use the same payment method you used for the original transaction, unless we have expressly agreed otherwise. We may withhold the reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

Shipping costs for deliveries already made will NOT be refunded, nor will return shipping costs.

The goods must be returned to us without delay and in any case no later than fourteen days from the day on which you notified us of the withdrawal from this contract.

The cost of returning the goods is borne by the buyer.

The buyer must bear any loss in value of the goods only if this loss in value is due to handling of the goods that was not necessary to examine their condition, characteristics, and functioning.

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